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Service Delivery Policy

Effective Date : 10-09-2024

At ScanSynk, we provide AI-powered document processing services that are delivered digitally. This policy outlines how our services are delivered and how you can access them after subscribing.

1. Delivery of Services

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  • Digital Delivery: All services provided by ScanSynk are delivered digitally via our online platform, https://scansynk.com. After successfully subscribing to our service, you will receive an email with login instructions and access to your account.
     

  • Service Access: Upon subscription and payment confirmation, you will be assigned a unique email address (e.g., yourbusiness@invoices.scansynk.com) through which your documents can be sent for processing. You will have immediate access to the dashboard where processed documents and extracted data can be viewed and managed.
     

  • No Physical Shipping: Since our services are completely digital, no physical products will be shipped.

2. Subscription Activation

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  • Immediate Access: Your subscription will be activated immediately after successful payment, and you will be able to use our services right away.
     

  • Email Confirmation: Upon activation, you will receive a confirmation email containing your account details and information on how to get started.

3. Support and Assistance

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  • Contact Us: If you encounter any issues with accessing our services or have any questions regarding your subscription, please contact our support team at contact@scansynk.com.

4. Refunds and Cancellations

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Please refer to our Cancellation and Refund Policy for details regarding subscription cancellations and eligibility for refunds.

5. Changes to This Policy

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We reserve the right to update or modify this Service Delivery Policy at any time. Any changes will be reflected on this page, and you will be notified of significant updates via email.

6. Contact Us

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If you have any questions or concerns regarding these Terms, please contact us at:

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  • Email: contact@scansynk.com
     

  • Phone: +91 84970-70322
     

  • Address: Logos Infotech, 324 Royal Park, Barrackpore, WB, 700 121

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